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Software For Hotels

Customer Relationship Management System (CRMS)

Customer Relationship Management System software enables your organization to track and manage customer complaints, support calls, and sales leads, as well as all related customer information. 

It offers you the benefit of connecting all departments and areas in your organization with one centralized repository for all relevant information. It is both Web-based and Windows-based, allowing authorized users outside of your network to connect to the Customer Relationship Management System via the Internet.

 

Other Integrated 
Hotel Management Software Systems

1.  Human Resources Information
     System (HRIS)
2.  Material Management System
     (MMS)    
3.  Point Of Sale Management
     System (POS)
4.  Property Management System
     (PMS)    

Other 
Ready To Use  Software Applications

Hospital Management

Office Automation

Diamond Manufacturing

Services

 

The Software

Captures a detailed demographic profile for each customer 
through a list of defined variables.
To expand the profile, other variables and rules for accepting
those variables can be defined on the fly
through a build and deploy master model.
X-Plorer  interface for complete customer profile view
Allows the creation and management of simultaneous
and multiple Customer Loyalty Programs.
Business rules are parameter driven and can include such policies

Additional Features

Raffle Management System
User customisable desktop
Report outputs in Crystal 7 / HTML
User definable Query
Mail Merge, Label Printing
User definable Security Shell extending to functions or tasks.
Built in System maintenance tools for repairing,
re-indexing, user audit, system audit and space audit.
Remote software maintenance through intelligent patch control.
Platform
Developed in MS Visual Studio 6, using VB6, VFP6.
Client - Middle - Server Architecture
Runs as single or multi user under Win 95, Win 98, NT 4,
Windows 2000 & Novell
Automation support for MS Office 2000 or Lotus Smart Suite
E-mail and Internet support through inbuilt E-mail Manager
Interface with third party POS or Biller software
Recognises internal Windows printer setups

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